What our customers say about us

I just recently purchased a Mazda 3 through Mark at Auto Traders Direct. I had imagined that buying a car during these uncertain times would be very difficult however with the help of Mark it was all a breeze! He Provided a thorough and honest tour of the car over a video call. Once we had confirmed the purchase the car was delivered to my door only 2 days later (free of charge!) Will definitely be using Auto Traders Direct in the future.


My sister and I were looking for car to surprise our mum for her 60th birthday! Mark Wood from Autotraders Direct was amazing in helping us every step of the way from being available to talk at any time of day or night, organising paperwork, video inspections, delivery to Ballarat and always being friendly, helpful and upbeat. We are very happy with the quality of the car and everything was as detailed in the advertisement.

— Customer

My first prestige interstate purchase was made with auto traders direct and to say I am impressed is an understatement. Thank you to Mark and the team for making the experience so easy and simple. Sensational communication and advice from my first enquiry through to when my vehicle was delivered. Five stars plus!!

— Brad

I would like to give a MASSIVE thankyou to Mark from Auto Trade Direct! Firstly, my experience with Mark was very pleasant and smooth. I had many questions in general about the car and the procedure of ordering a car contactless during the Covid period and had no issues at all. This has been one of the fastest and easiest stress-free deals I have ever experienced! Mark was polite and Professional in explaining things that I didn’t understand. He made me feel super comfortable with my purchase. We had a nice 30 min video chat where he went in and around the car while explaining everything about the car. What I liked about the experience was his patients and being detailed on clearing up all my questions about the car, even with all my questions he did not make me feel like I was bothering him or annoying. He got back to me via email Sms and phone calls whenever I had a question and always gave me his time. Nothing but positive feedback from myself, dealing with the Auto Direct Team, especially during this Covid period.

— Antonios

I would like to thank you for the highly professional service that you provided my daughter and I with our recent car purchase. Due to the COVID19 Victorian Sate government stage 4 restrictions, we were not able to visit your sales showroom and see the car first hand, so you explained the process of doing it via Facetime which I first thought was its going to be challenging to get a feel for what the car was really like. To the contrary, your 45 minute Facetime call with us was extremely thorough and we saw every detail of the car’s condition and features. You even took it for a test drive with the phone camera on, which gave us a good sense of how the car handled, cabin noise and parking features. Once we agreed on a price and purchased the car, your constant communication via email, text and phone calls was fantastic, as you made the administration process of transferring the car into our name and the delivery of the car to our home very straight forward and stress free. We have had the vehicle for nearly two weeks now and my daughter loves the car, so we are very happy with the purchase. I have told many of my friends and family about our successful experience of buying a car through you and this method and I would highly recommend your services to others. Thanks again and best regards.

— Nick

Hi Mark, just a note to let you know that all the transfers are you for dealing with the sale to us of a preowned ce Auto Traders Direct. You have been very prompt and straightforward wit and completed the sale with honesty and integrity.

— David

Bill and I would like to thank you sincerely for making our interstate purchase go so well with no complications!! From our first contact you have been “exceptionally “professional Diligent in showing videos of car, explaining paperwork thoroughly, and giving us step by step instructions for when the car arrived in Brisbane! Mark “THANK YOU” for always being avail when I got nervous due to negative comments!😂 It really was a great experience!! I love my car and even went out and bought the products you recommended! We would highly recommend you to anyone purchasing.

— Customer

Dear Mark. As you know how nervous I was after being scammed for a car. I just want to thank you for your professionalism, in making me feel at ease while purchasing the car. The car is everything you said it would be. I am totally satisfied with my purchase and would not hesitate to suggest to anyone of my friends your service. Thank you.

— Ricardo

Bought a car for my family and then another one for personal use within 2 months period. Very Professional and easy to deal with. Definitely recommend these guys!

— Customer

Couldn’t be happier with my Subaru Outback that I bought from Mark and Ian. Mark was very patient in helping me find the perfect car that suit the needs of my growing family. Late model with low kms. Would recommend their services.

— Justin

Privately owned, ‘Auto Traders Direct’ is an Australian company providing vehicle buying and selling services across Australia.

Mitcham North LPO, PO Box 1117, Mitcham North VIC 3132

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